Football Outlet - Frequently Asked Questions

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ON ALL ORDERS
OVER $25.00

How much do you charge for shipping & handling?
What is the procedure for purchasing cards?
What forms of payment are accepted?
What is your shipping policy?
Can you help me with my want list or complete my set?
Do you trade cards?
Do you buy cards?
What are the conditions of the cards?
Do you guarantee your cards?
What's your mailing address?
Do you sell team sets?
Why are some cards listed above "BOOK VALUE"?

How much do you charge for shipping & handling?

We try to keep shipping charges as low as possible.
Below is a table listing all our shipping charges:

First Class Mail

1 Item - $2.25

2-3 Items - $2.50

4-6 Items - $3.00

7-8 Items - $3.25

9-10 Items - $3.50

11-13 Items - $3.75

14-15 Items - $4.00

16-18 Items - $4.50

19-20 Items - $4.75

21-23 Items - $5.00

Over 23 Items - $9.00 (Priority)

Priority Mail

Flat Shipping Fee - $9.00

International Mail

1 Item - $4.00

2-3 Items - $4.50

4-6 Items - $5.00

7-8 Items - $5.50

9-10 Items - $6.00

11-15 Items - $6.50

16-20 Items - $7.50

21-23 Items - $8.50

Over 23 Items - $10.50

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What is the procedure for purchasing cards?

Here is a basic rundown of the procedure:

1) You may use our on-line shopping cart system by selecting either the team or player you wish and then checking the item(s) you want to purchase. If you do not wish to use our automated system, you may E-Mail your order to order@footballoutlet.com. 2) We will then verify that the cards you are requesting are still available. 3) Upon confirming the cards are available, we will give you the final price and the address to send payment to. 4) You can send check or money order to the address you will be provided. 5) After receiving payment, we will mail out the cards you requested. Return to Top of Page

What forms of payment are accepted?

Football Outlet can accept checks or money orders.

We can accept Visa or Mastercard through a
secure third party system.

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What is your shipping policy?

When paying by personal check, please allow
4-6 weeks for delivery of your order.

All cards are sent via the U.S. Postal Service,
any other delivery method will require additional
shipping charges to be added to the order.

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Can you help me with my want list or complete my set?

Unfortunately, we are unable to accept want lists
or help complete sets.

The only cards we have available are listed on our
website. If you need anything that we have listed, please
let us know.

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Do you trade cards?

Unfortunately, we no longer trade cards on-line.

The main reason for this is due to the large volume of
trade offers we receive, and because of the amount of
time it takes to respond to each trade offer.

This is to speed up the response time for
those who wish to purchase cards

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Do you buy cards?

At this time, we are not looking to purchase any cards.

Perhaps you might try a local card shop in your area or
try posting them for sale in the USENET groups.

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What are the conditions of the cards?

All cards are at least NRMT-MT condition unless otherwise indicated.

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Do you guarantee your cards?

All cards are guaranteed to be received in the condition that is stated.

If the cards are damaged by shipping or are unacceptable when received,
we will refund the price paid upon receiving E-Mail of the problem
and return of the damaged items.

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What is your mailing address?

We only give out our mailing address via E-Mail.

This is to be sure that we are aware of a purchase and can confirm
the cards are available before receiving payment.

If you would like our mailing address, you may
send us E-Mail at order@footballoutlet.com

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Do you sell team sets?

Unfortunately, we only sell card singles
and do not put together "TEAM SETS".

The only cards we have available are listed on our website.

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Why are some cards listed above "BOOK VALUE"?

Unfortunately, sometimes card prices change
faster than we can update them on our website.

Due to the large number of cards on our site,
it is nearly impossible to keep up with all the
changes.

If you see a price you feel in incorrect,
let us know and we'll look into it!

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Š1995-2008 Football Outlet

We offer football trading cards for most players in the NFL.